Thank you for choosing to be part of our product and community at Klynk, a product by Glance Inc. (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at privacy@glancehq.ai.
When you visit our website http://www.klynk.ai, ("Website”), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy ("Policy”), we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Policy that you do not agree with, please discontinue the use of our Website and our services.
This policy applies to all information collected through our Website, such as http://www.glancehq.ai , https://klynk.ai, Klynk chrome extension and/or any related services, sales, marketing or events (we refer to them collectively in this Policy as the "Services").
“User(s)”, “you”, “your” shall mean and include business organizations, commercial establishments, and their permitted users that avail the Services through the Website.
“UK Data Protection Law” means the UK GDPR, the United Kingdom Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and any regulation superseding any of the foregoing.
“Visitor” shall mean individuals who visit the Website or may opt to share Personal Information to reach out to us.
Policy information you disclose to us
In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and payment information.
We collect personal information that you voluntarily provide to us when registering at the Services expressing an interest in obtaining information about us or our products and Services, when participating in activities on the Services or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect can include the following:
Publicly Available Personal Information
We collect first name, last name, phone numbers, email addresses, business email, business phone number, social media, and other similar data.
Personal Information Provided by You
We collect app usage, financial information (credit card number, purchase history, invoices), and other similar data.
Credentials
We collect passwords, password hints, and similar security information used for authentication and account access.
Payment Data
We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy policy link(s) here: www.stripe.com.
Processing user requests with OpenAI's API
When you use our Services, we may process your requests, messages, or other content by utilizing the OpenAI API. By using our Services and submitting requests, you agree to have your information processed by OpenAI's API. OpenAI's API is developed and maintained by OpenAI Inc., and any information you provide when using our Services may be transferred and processed by OpenAI for the purpose of providing their services to us.
To learn more about OpenAI's privacy practices, please visit their Privacy Policy at: https://openai.com/policies/privacy-policy
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Services
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Online Identifiers. We collect devices, applications, tools and protocols, such as IP (Internet Protocol) addresses, cookie identifiers, or others such as the ones used for analytics and marketing, and other similar data.
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Services for a variety of business purposes described below. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To facilitate account creation and login process. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
To send administrative information to you. We may use your personal information to send you product, Service and new feature information and/or information about changes to our terms, conditions, and policies.
Fulfill and manage your orders We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at privacy@glancehq.ai and be sure to include your name, testimonial location, and contact information.
Request Feedback. We may use your information to request feedback and to contact you about your use of our Services.
To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
In Short: We only share, information to third parties with your prior consent, to comply with laws, to provide you with Services, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:e collect or receive:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In Short: We only share information with the following third parties.
We only share and disclose your information with the following third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.
Allow Users to Connect to their Third-Party Accounts
Google account, Facebook account, LinkedIn account, Twitter account and Mailchimp account
Invoice and Billing
Stripe
User Account Registration and Authentication
Google OAuth 2.0 and Google sign-in
Web and Mobile Analytics
Google Analytics, MixPanel, Amplitude, and Segment
You can learn more about how Google uses your data here.
OpenAI
We use OpenAI to process your requests. OpenAI provides us with artificial intelligence services, including natural language processing and generation. To provide these services, OpenAI processes and stores the content you create and any data necessary for the functioning of the AI models.
In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy. For more information, please refer to our Cookies Policy.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this Policy will require us keeping your personal information for longer than 1 year past the termination of the user's account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at privacy@glancehq.ai.
Your information is stored on a secure public cloud infrastructure. Although we provide appropriate firewalls and protections, we cannot warrant the security of information transmitted as these systems are not hackproof. Data pilferage due to unauthorized hacking, virus attacks, or technical issues is possible, and we will take necessary measures to mitigate such events.
In Short: You may review, change, or terminate your account at any time.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Contact us using the contact information provided.
Log into your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:
In most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Policy.
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
If you are a California resident, you have the rights as mentioned below;
If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.
Exercising Your Rights –To exercise the rights described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected personal Information and (2) describes your request in sufficient detail to allow us to understand, evaluate, and respond to it. Each request that meets both of these criteria will be considered a valid request. We may not respond to requests that do not meet these criteria. We will only use personal information provided in a valid request to verify you and complete your request. You do not need an account to submit a valid request. We will respond to your valid request within 45 days of receipt. We will not charge you with any fees for making a valid request unless your valid request(s) is excessive, repetitive, or manifestly unfounded. If we determine that your valid request warrants any fees, we will notify you of the fees and explain that decision before completing your request. To exercise the access, data portability, and deletion rights described above please submit a valid request to us by emailing us at privacy@glancehq.ai.
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a valid request related to your personal information.
No Discrimination
We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our offerings, charge you different prices or rates, or provide you a lower quality of our offerings if you exercise your rights under the CCPA.
Do Not Sell My Personal Information
Glance, Inc. will not sell your personal information.
In Short: Yes, if you are a resident of EU or UK, you are granted specific rights regarding access to your personal information.
Residents of the European Union (“EU”) and United Kingdom (“UK”) should note that this policy has been updated in accordance with the requirements of the EU General Data Protection Regulation (the “GDPR”) and the UK GDPR, the United Kingdom Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and any regulation superseding any of the foregoing (“UK Privacy Laws”). As per the provisions of the GDPR and UK Privacy Laws we shall be considered the Controllers of the personal information collected as a result of your use / access of the Website and Processors of the personal information collected as a result of your use / access of the Website.
Legal Basis (for EU residents and UK residents): We will not process your personal information without a lawful basis to do so. We will process your personal information only on the legal bases of consent, contract, or on the basis of our legitimate interests, provided that such interests are not overridden by your privacy rights and interests.
Transfer of your personal information across borders (for EU Residents): The personal information we collect (of EU and UK residents) is stored on servers located in the EU region. Personal information might be processed outside the EU and UK. We collect and transfer personal information outside the EU and UK in accordance with the provisions of the GDPR and UK Privacy Laws. If you have questions, please contact privacy@glancehq.ai
If you are a EU and UK resident, you have the rights as mentioned below:
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:
http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html.
UK residents have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. We may need to request specific information from you to help us confirm your identity or also contact you for further information in relation to your request. If you would like to exercise ANY of these rights, please contact privacy@glancehq.ai
Governing Laws: For any EU and UK residents, this Policy shall be governed respectively by the provisions of the GDPR and UK Privacy Laws.
Our Website may contain links to other platforms/websites of your interest. Please note that we do not have any control over such other platforms/websites, and you will be accessing these platforms/websites at your own risk and those are not governed by this Policy. You should exercise caution and look at the Policy applicable to such platforms/websites.
This Policy shall in all respects be governed by and construed and enforced in accordance with the laws of State of California, USA and the courts of California shall have an exclusive jurisdiction to adjudicate any subject matter under this Policy.
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Policy frequently to be informed of how we are protecting your information.
If you have questions or comments about this Policy, you may email us at privacy@glancehq.ai
Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances, withdraw consent. To request to review, update, or delete your personal information, please submit an email to privacy@glancehq.ai with your email address associated with Glance and your specific request. We will respond within 45 days.